# FolioCut FAQ

Source: https://foliocut.ai/faq

## Your data and your chair

### Who owns my client book on FolioCut?

You do. Your client list, visit history, cadence, notes, portfolio photos and reviews are tied to your chair, not to the shop you rent from or work for. FolioCut treats every provider as their own business with their own data silo.

### Can FolioCut remind my clients when they're due?

Yes. Turn on Auto rebook reminders in your Clients tab. When a client is about 85% of the way to their usual next visit and has nothing booked, FolioCut sends one friendly text or app alert with your booking link around 10am your time. Only clients who agreed to reminders get it, never more than one per visit cycle, and never within 14 days of a Make Me Busy message.

### How do I add a Book button to my Google Maps listing?

Copy your FolioCut link from your dashboard, open your Google Business Profile, tap Edit profile, paste it under Bookings or Appointment links, and save. Clients who tap Book on Google land on your FolioCut page, so deposits and the style consult still apply. Google can take a few days to show it.

### If I leave my shop, do my clients and booking link come with me?

Yes. Your personal link (foliocut.ai/b/yourname) belongs to you and follows you. Moving to another shop or going independent moves your chair, your services and your upcoming bookings with you. Clients keep booking you on the same link.

### What does the shop keep when I leave?

Only the records of visits that already happened in that shop, because the shop needs them for its own bookkeeping and taxes. The shop does not get your client contact list, your upcoming bookings or your link.

### Can a shop owner lock me out or move my chair?

No. Your login is your own account. A shop owner cannot move your chair, change your link or delete your client book. Joining someone else's shop needs that owner's approval, but leaving is your call.

### Can I go independent?

Yes. With one tap you can run your chair from your own private studio. It stays off the public shop directory, and your link keeps working.

### How is this different from other booking apps?

On many salon platforms the shop account owns the client database, so a barber who leaves starts over. On FolioCut the provider owns the book and the shop owns the location.

## FolioCut vs other booking apps

### Does FolioCut market other barbers to my clients?

No. Your booking page shows you. FolioCut is not a discount marketplace that sends your regulars to the shop down the street.

### How do deposits work?

Clients pay a 10% deposit when they book, and the card is kept on file for the balance. On paid plans you can turn deposits off, but a client booking again within 72 hours of another booking still pays a deposit, so nobody can tie up your day for free.

### Can I approve bookings before they are confirmed?

Yes. Booking requests hold the slot while you decide. The deposit is only held on the card, so a decline or an expired request costs no card fees.

### Do walk-ins work too?

Yes. Walk-ins join a live line, get the next available chair, and get a text about five minutes before their turn. Public line boards only show initials.

## FolioCut vs generic AI

### Why not just use ChatGPT or a filter app for a haircut preview?

Generic tools invent hair that cannot be cut on your head. FolioCut renders the look on the client's real photo as one clean picture, keeps the face, clothing and background consistent across views, and keeps the goal realistic for the client's hair.

### What does the barber get from the AI?

A chair sheet: the agreed look plus practical cutting notes, so client and pro walk in on the same page. Clients can ask for revisions until it looks right.

### Does the AI choose hair colour formulas?

No. For colour, the AI writes an advisory brief only: lift, placement, timing and risks, and it always flags when a strand or patch test is needed. Real mixes are written by the stylist and stay staff-only.

### Does the AI replace the barber's judgment?

Never. The professional checks the real hair, scalp and growth patterns and makes the final call. The completed-cut check is deliberately lenient. It looks for a practical match, not pixel perfection.

## Filling your chair

### What is Make Me Busy?

When you have openings in the next 72 hours, Make Me Busy finds clients who are actually due, based on how often they really come in, and invites them with a one-tap rebook link.

### Will it spam my whole list?

No. It skips clients who already have a booking, only texts clients who opted in, and never contacts the same client more than once every 14 days.

### How does FolioCut know when a client is due?

It compares the cadence the client tells you with their real visit history, and uses the real history first.

## Booking and rebooking

### How fast can a client rebook?

One tap. Texts carry a short rebook link that opens your calendar with your service already picked. Returning visitors on your shop or barber page see a 'Book again' shortcut, and signed-in clients see it on their home screen.

### Do clients need the app?

No. Everything works from a normal web link, including from your Google Maps listing. The app is optional.

### Can clients add the appointment to their calendar?

Yes. Booking texts include a one-tap calendar file, and pros can sync their own chair to Apple or Google Calendar.

## Money, tips and taxes

### Can booth rent be collected automatically?

Yes. The shop owner turns on automatic rent for a rental chair and picks a due day. The renter must agree and save a card first; then rent is charged around 9am on the due day and sent to the owner's payout account. The owner covers card fees. A failed charge retries once two days later, then shows as past due, and the owner can mark it paid in cash. Changing the amount, period or due day asks the renter to agree again, and either side can stop it anytime.

### How are tips handled?

Card tips added at close-out are recorded automatically against the payment. Cash tips are self-reported at close-out or in the Money tab. Tips belong 100% to the provider and are never split with the shop.

### Can I track expenses and receipts?

Yes. The Money tab logs expenses like clippers, supplies and booth rent. Snap a photo or upload a PDF receipt and tag it to a tax category.

### What is the Tax Pack?

A yearly or quarterly export for your tax pro: a Schedule C style summary with line numbers, an itemized CSV and a ZIP of your receipts. Product costs feed cost of goods sold automatically.

### Does it handle booth rent and commission chairs?

Yes. Shops set each chair as rental, commission or student. A weekly payout report shows service revenue, the shop's share, card tips owed to the barber and what the barber already took in cash.

## Schools and students

### How do instructors sign off on student work?

Instructors approve floor work with quick reviews from the clinic floor, building a verified practical record for each student.

### What is the Graduate Pack?

A shareable page with verified accreditation, a practical breakdown and a gallery of consented work. Hiring contact goes through the school, so a student's private phone and email are never shown publicly.

### What happens at graduation?

The student keeps their chair, link and portfolio and carries them into their professional career.

## Privacy and security

### Who can see after-photos?

Only the client, the pro, and relevant school staff for student work. A photo appears publicly only with the client's explicit portfolio consent.

### Are links in texts safe?

Yes. Guest links carry signed keys, not guessable IDs, so a booking or consultation link cannot be used to look up someone else's.

### Who can see colour formulas?

Only staff. Formulas never appear on public pages or client exports.
